"An inventory system that, like fine wine, just keeps getting better"

Elite Pubs Group runs sixteen sites across the UK. Their Head of Finance on what it is actually like to work with the team behind the product.

16

sites

Peckish is one of those rare systems where the people behind the product are just as impressive as the product itself.

Francesca Diethelm

Head of Finance

Business type

Pub group

Market

a flag of the united kingdom of great britain

Across the UK

Sites

16

Interviewed

Francesca Diethelm

Head of Finance

A system that keeps moving

Good software grows with the business it serves. It picks up what operators run into on the floor, and it comes back changed.

Elite Pubs picked Peckish up early, and the system they run today has moved a long way from the one they started with. That development has been steady, and visible from the finance side as much as from the floor.


What really sets Peckish apart for us is the constant development. It continues to evolve, improve and reinvent itself in response to what operators actually need.

Photo: an Elite Pubs venue, wide, landscape. Customer supplied.

The team behind it

Sixteen sites means sixteen versions of the same problem, each with its own layout, its own stock and its own way of doing things. Getting that to work takes more than a login. It takes people on the other end who pick up the phone.


Harpreet and Sébastien are genuinely brilliant to work with. Incredibly responsive, open-minded and always willing to listen, understand our needs and find ways to make things better.


They are incredibly open to ideas and positive change, and it feels like we are working with a team who genuinely want to move the industry forward.


What they would tell another operator

The support is exceptional, and most importantly, the team are a pleasure to work with. That is the part Elite Pubs come back to.


We are huge fans of both Peckish and the team behind it, and would wholeheartedly recommend them to any business looking for an inventory system that, like fine wine, just keeps getting better.

Photo: bar or cellar detail from an Elite Pubs site. Portrait crop.

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Transform your stocktaking process
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Stop counting,
start knowing

Transform your stocktaking process
with AI-powered automation

Stop counting,
start knowing

Transform your stocktaking process
with AI-powered automation